Terms of service
Terms of Service
OVERVIEW
This website is operated by The Pot Place. Throughout the site, the terms “we”, “us” and “our” refer to The Pot Place. We offer this website, including all the information, tools, and services available from it to you—the customer—conditional upon your acceptance of all terms, conditions, policies, and notices outlined here.
By browsing our site and/or purchasing something from us, you’re engaging with our “Service” and agreeing to the following Terms of Service (“Terms”), including any additional terms or policies available via hyperlink or reference. These Terms apply to all users of the site—whether browsers, customers, vendors, or contributors of content.
Please take the time to read these Terms of Service carefully. By accessing or using any part of our site, you’re agreeing to be bound by them. If you don’t agree with any of the terms, you should not access the website or use any of our services.
We may update or change these Terms at any time by posting updates to our website. It’s your responsibility to check this page periodically. Continued use of the site after changes are posted means you accept those updates.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform we use to sell our products to you.
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1. ONLINE STORE TERMS
By using our site, you confirm that you are at least the age of majority in your state or territory of residence, or that you are of legal age and have given us consent to allow any minors in your care to use this site.
You may not use our products for any unlawful or unauthorised purpose, and you must not violate any laws in your jurisdiction while using the Service (including but not limited to copyright laws). Any attempt to harm the site (like transmitting viruses or malicious code) will result in an immediate termination of services.
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2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that some of your content (not including payment details) may be transferred unencrypted over networks and may be modified to meet technical requirements. Payment information is always encrypted.
You agree not to copy, duplicate, resell or exploit any part of our Service or website content without express written permission from us.
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3. SITE INFORMATION
The information on our site is for general reference only. We do our best to keep everything accurate and up to date, but we don’t guarantee the completeness or timeliness of the information. Any reliance on our content is at your own risk.
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4. PRICING & SERVICE MODIFICATIONS
Prices for our products may change without notice.
We also reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We will not be held liable for any such changes, suspensions or discontinuations.
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5. PRODUCTS & AVAILABILITY
Some items are only available online and may be available in limited quantities. All returns or exchanges are handled in line with our Refund Policy: View Refund Policy.
While we do our best to present our products as accurately as possible, we can’t guarantee your device’s display will reflect colours perfectly.
We reserve the right to limit product sales by region, customer, or quantity, and to update or discontinue products without notice.
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6. BILLING & ACCOUNT DETAILS
We may refuse or cancel any order at our sole discretion, especially if we believe it's from a reseller or distributor. If we need to change or cancel your order, we’ll attempt to contact you via the email or phone number you provided.
You agree to provide accurate and up-to-date payment and account information. Please keep your details current so we can complete your transactions and reach you if needed.
See our Refund Policy for more details:Â View Refund Policy.
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7. OPTIONAL TOOLS
We may offer access to third-party tools “as is” without warranties. Using them is at your own discretion and risk, and you should ensure you’re comfortable with the terms of those providers.
Any new features or tools added in the future will also be subject to these Terms.
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8. THIRD-PARTY LINKS
Some links on our site may take you to websites we don’t own or control. We’re not responsible for their content or accuracy, and we don’t endorse them. Be sure to review their terms and policies before engaging in any transactions.
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9. USER FEEDBACK & SUBMISSIONS
If you send us creative ideas, suggestions, or comments—whether requested or not—you agree that we may use, edit, or distribute them freely, without obligation to you.
You agree not to submit anything unlawful, harmful, or that infringes on others’ rights. You’re solely responsible for what you share.
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10. PERSONAL INFORMATION
Your personal data is handled in accordance with our Privacy Policy, which you can review here: View Privacy Policy.
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11. ERRORS & INACCURACIES
Occasionally, our site may contain errors or omissions. We reserve the right to correct any such issues at any time without prior notice, including after you’ve placed an order.
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12. PROHIBITED USES
You may not use our website or its content to:
Violate laws or regulations
Infringe on intellectual property
Harass, abuse or discriminate
Transmit harmful code
Collect personal information unlawfully
Engage in spam or phishing
Interfere with site security
Violation of these terms may result in immediate termination of access.
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13. WARRANTIES & LIABILITY
We don’t guarantee uninterrupted, secure, or error-free use of our Service. All products and services are provided “as is” unless otherwise stated.
To the fullest extent permitted by law, The Pot Place is not liable for any direct or indirect damages that may occur from using our site or products.
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14. INDEMNIFICATION
You agree to indemnify and hold harmless The Pot Place and its affiliates from any claim arising out of your breach of these Terms or your violation of any law or third-party rights.
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15. SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, the rest will remain valid and enforceable.
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16. TERMINATION
These Terms remain in effect until ended by either party. You may terminate them by ceasing use of our site. We may also terminate access if you breach these Terms.
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17. ENTIRE AGREEMENT
These Terms (along with our other policies) represent the full agreement between you and The Pot Place and override any prior communications or agreements.